FAQ

Frequently Asked Questions

How close is the Lake?

White Lake is just 900 feet from Woodland Cabins. It is a 3 minute walk to kayak, paddle board, and fishing boat rentals and a swim area is just 3 minutes away by car. 

How do I access the lake? Where are the closest beaches?

The swimming area at Hugh Road Park is 3 minutes away by car. White Lake has stunningly clean and warm water great for swimming, floating, and boating in BUT it doesn't have great beaches. If you are looking for sandy shorelines there are several between 10 and 30 minutes from here.

Where should I go hiking?

This area is very well known for its hiking but the best place to start is The White Lake Lookout trail. The trailhead is just a 2 minute drive away. It is a moderately difficult 40 minute hike (one way) with a rewarding view at the top. For more details on this and hundreds of other hikes, check out shuswaptrails.com.

Is there internet and phone service? 

All our units have free wifi. Cell service is spotty however the Grand Fir Suite is equipped with a signal booster. All units have a landline phone for local and emergency calls. 

Can I bring my pet?

Certified service dogs only. This does not include therapy or comfort dogs. Proof of certification required. Sneaking in a a dog will result in immediate termination of your stay without refund plus possible additional charges.

What is the cancellation policy?

Covid19: If a provincial or federal health order prevents your stay we will provide a 100% refund  

Cancellations 60 days or more prior to check in date receive a full refund.

Cancellations between 0 and 60 days receive a full or partial refund based on if unit is able to be rebooked, minus $100 administration fee. Woodland Cabins reserves the right to reject a replacement reservation should there be any cause for concern. (Example: Original Reservation = $500, cabin was able to be rebooked last minute at $350, original guest receives $250 refund) 

Is there a BBQ?

The Grand Fir Suite has a BBQ on the deck and the Micro-Cabins share a common BBQ.

What are the house rules? 

All the detailed house rules can be found in our Terms & Conditions but here are some of the more common ones: Smoking is allowed in designated areas, no parties, no illegal activities, abide by quiet hours, no excessive drinking or marijuana use, daytime visitors require permission from the hosts.

Are the units all separate buildings?

The Micro-Cabins are separate buildings. The Grand Fir Suite is on the main and loft levels of the main building. The host residence is located on the basement level. 

What are the quiet hours? 

10:00pm to 8:00am. During the day have noise is fine we ask that no music be played outside and that outside noise be reasonable to respect other guests and neighbours. Particularly in the Grand Fir Suite play music, be noisy, and have a great time! There are no indoor quiet hours but please ensure that any noise is not heard outside.

Can I have a campfire? Can I bring a propane fire?

The Grand Fir Suite has a campfire pit with free firewood. Due to proximity to the trees near the micro-cabins there are not campfire pits at the other units. Bringing a propane fire is sometimes an option depending on the forest fire risk. Please call ahead before bringing your propane fire.

Where can I buy groceries?

Village Grocer is a fantastic grocery store just ten minutes from here in Blind Bay. Salmon Arm also has any stores you may need. 

Can a guest set up a tent or bring a camper?

Registered guests of the Grand Fir Suite are welcome to set up a tent or a camper in the parking area however these guests are included in the total number of allowed guests

 

Are daytime visitors allowed?

Daytime visitors are allowed only with permission from the hosts.

Are kids allowed?

Yes, kids are welcome in the Grand Fir Suite, Aspenwood Cabin, and Thimbleberry Cabin. Infants under 12 months do not count toward the number of guests.

 

What is Check in/out time?

The Grand Fir Suite: Check-in 4pm and check-out 10am

Other units: Check-in 3pm and check-out 11am

Are there bears and wild animals?

Even though we are in the woods, you can still be comfortable outside. We have lived here for 5 years and only had one bear onsite once. There are no Grizzly bears in this area. It is always important to practise smart wildlife behaviours like not putting meat in the garbage cans and making noise if outside at night just to be on the safe side. On the other hand, it is very common to see birds, deer, squirrels, and even the odd rabbit, squirrel, or moose.  

Is the hot tub shared during covid?

We are a very small business with a maximum capacity of 14 total guests so the chances of guests wanting the hot tub at the same time are very minimal. Please refrain from using the hot tub if occupied by other guests. If this proves to be a challenge during busy times we will introduce a time slot signup system. 

Does the hot tub close? How far away is the hot tub?

Yes. The hot tub hours are 9am to 9:30pm to ensure the safety of our guests and that quiet hours are respected. The hot tub is centrally located and nestled in the trees. It is roughly a 40 second walk from The Grand Fir Suite and 20 seconds from the micro-cabins.