Frequently Asked Questions


How close is the Lake?

White Lake is just 250m from Woodland Cabins. It is a 3 minute walk to kayak, paddle board, and fishing boat rentals and a swim area is just 3 minutes away by car. 

How do I access the lake? Where are the closest beaches?

The boat rental shop is just a 2 minute walk away and the swimming area at Hugh Road Park is 2 minutes away by car. White Lake has stunningly clean and warm water great for swimming, floating, and boating. For sandy beaches there are several options on Shuswap lake between 10 and 30 minutes from here.

Where should I go hiking?

This area is very well known for its hiking! The best place to start is The White Lake Lookout trail. The trailhead is just a 2 minute drive away. It is a moderately difficult 35 minute hike (one way) with an excelptionally rewarding view at the top. For more details on this and hundreds of other hikes, check out

Is there internet and phone service? 

All our units have free very fast wifi. Cell service is dependent on the network however the Grand Fir Suite is equipped with a signal booster. All units have a landline phone for local and emergency calls. 

Can I bring my pet?

Certified service dogs only. This does not include therapy or comfort dogs. Proof of certification required. Sneaking in pets will be charged $500 per pet per night and will result in the immediate termination of your stay without refund.

What is the cancellation and minimum stay policy?

Minimum stays: Micro Cabins - 2 nights, The Grand Fir Suite - 3 nights

Cancellations 60 days or more prior to check in date receive a full refund.

Cancellations between 0 and 60 days receive a full or partial refund based on if unit is able to be rebooked, minus a $100 administration fee. (Example: Original Reservation = $500, cabin was able to be rebooked last minute at $350, original guest receives $250 refund) 

If a health order or evacuation order prevents your stay we will provide a 100% refund. 

Is there a BBQ?

The Grand Fir Suite has a BBQ on the deck. There is not a BBQ for the micro cabins. 

What are the house rules? 

All the detailed house rules can be found in our Terms & Conditions but here are some of the more common ones: No additional guests, no pets, smoking is allowed in designated outdoor areas, no parties, no illegal activities, abide by quiet hours, no excessive drinking or marijuana use, daytime visitors require permission from the hosts.

Are the units all separate buildings?

The Micro-Cabins are separate buildings. The Grand Fir Suite is on the main and loft levels of the main building. The host residence is located on the basement level. 

What are the outside quiet hours? 

10:00pm to 8:00am. During the day reasonable outside noise is fine but we ask that no music be played outside. There are no indoor quiet hours but please ensure that any noise is not heard outside.

Can I have a campfire? Can I bring a propane fire?

The Grand Fir Suite has a campfire pit with free firewood and during fire bans a propane fire bowl is provided. Due to proximity to the trees near the micro-cabins there are not campfire pits at the other units. Bringing a propane fire or BBQ is sometimes an option for the micro-cabins depending on the forest fire risk. Please call ahead.

Where can I buy groceries?

Blind Bay Village Grocer is a fantastic full service grocery store just ten minutes from here. It includes a bakery, deli, hot prepared food, ice cream, liquor store, post office, and gas station. Salmon Arm, 20 minutes away, also has any stores you may need. 

Can a guest set up a tent or bring a camper?

Registered guests of the Grand Fir Suite are welcome to set up a tent or a camper in the parking area however these guests are included in the total number of allowed guests


Are daytime visitors allowed?

Daytime visitors are only allowed with permission from the hosts prior to their arrival.

Are kids allowed?

Yes, kids are welcome in the Grand Fir Suite, Aspenwood Cabin, and Thimbleberry Cabin. Infants under 12 months do not count toward the number of guests.


What is Check in/out time?

The Grand Fir Suite: Check-in 4pm and check-out 10am

Micro-Cabins: Check-in 3pm and check-out 11am

Are there bears and wild animals?

Even though we are in the woods, you can still be comfortable outside. There are no Grizzly bears in this area and in the very rare event that a black bear were nearby, they generally run away because they want nothing to do with people. It is always important to practice smart wildlife habits like not putting meat in the garbage cans and making a clapping noise if outside at night just to be on the safe side. On the other hand, it is very common to see birds, deer, squirrels, and even the odd rabbit, squirrel, or moose.  

Is the hot tub shared during covid?

We are a very small business with a maximum capacity of 14 total guests so the chances of guests wanting the hot tub at the same time are very minimal. We have a time slot sign up sheet for guests to reserve their private use of the hot tub.

Does the hot tub close? How far away is the hot tub?

Yes. The hot tub hours are 9am to 9:30pm to ensure the safety of our guests and that quiet hours are respected. The hot tub is centrally located and nestled in the trees. It is roughly a 40 second walk from The Grand Fir Suite and 20 seconds from the micro-cabins.

What happens if I try to sneak in additional guests?

Sneaking in additional guests will result in the credit card on file being charged $500 per guest per night and the reservation will be terminated immediately without refund.